Return policy

Order Placement Agreement & Return Policy
By ordering from ikmakeup, you agree to the following terms for returns, refunds, and exchanges (applicable to the United States).
A. 14-Day Return Policy
Items may be returned within 14 days of delivery, provided they are unworn, unused, with tags, and in original packaging.
Manufacturer-direct items are final sale
and ineligible for returns.
B. How to Initiate a Return
Contact us at support@ikmakeup.shop or +1 714 396 9123 to request a return. We will provide a shipping label and instructions.
Unauthorized returns will not be accepted.
C. Damaged/Wrong Items
Inspect your order immediately upon receipt. Report defects, damage, or incorrect items
promptly
via email/phone for evaluation and resolution.
D. Exchanges
Exchanges are limited to damaged, incorrect, or defective items (including wrong size). Contact us at the same email/phone to process an exchange.
E. Restocking Fees
No restocking fees
will be charged for returns.
F. Refunds
After receiving and inspecting your return, we will notify you of approval. Approved refunds are issued to your original payment method. Processing times vary by bank/credit card company.
G. No Refunds for Unused Discounts** Discounts not applied at checkout cannot be refunded or adjusted retroactively. Ensure all promotions are used during purchase.
Contact Us: For questions, email support@ikmakeup.com or call +1 714 396 9123. Thank you for choosing ikmakeup!